2nd tank delivered that afternoon for installation the next day. The Performance Plus comes in 40- and 50-gallon capacities, is self-cleaning and features a premium grade anode rod for longer tank life. Had it about a year when water got up into the wiring and fried the wiring. Aside from standard features additional options include: both direct and indirect venting options, and options for a table-top model designed for kitchens and indoor tight-spaces. for Rheem. Performance. These water heaters vary in efficiency from an Energy Factor of .71 to .95. Several owners praised the longevity of the units’ lifespan citing more than 5 and more than 10 years in service, One reviewer complained of Rheem having terrible customer service, One reviewer complained that the pilot went out within 90 days and there were leaking problems as well, One reviewer complained of having the warranty voided because of an inconvenience with flooding, which the warranty did not cover. Several owners stated that the unit heats water very quickly. Provides ample amount of hot water for households with 3 to 5 people. It caused smoke damage and carpet damage to our home. Unit is about 7 months old. No Hot Water . Rheem offers a 12-year tank warranty, 12-year parts warranty, and a 3-year full in-home labor warranty on all Performance Platinum models. I guess we'll do that with cold water the next couple days while I wait for the replacement part to this defective Rheem water heater. Rheem doesn’t have model number specific manuals but instead a single manual may cover a various sizes of a specific model. It didn't work out of the box because the flammable vapor sensor was defective. Bradford-White TTW Water Heater. HomeProPlumber provides full service plumbing maintenance, repairs and replacements for every plumbing component in your home. A happy customer is a return customer! The rating plate shows the model number, date of manufacture and serial number. Tuesday comes, no part. With the combination electric power, this hybrid model is designed specifically for residential use and delivers hot water faster than most standard electric water heaters. Tall 12 Year 40,000 BTU Natural Gas ENERGY STAR Tank Water Heater with WiFi Module Included (116) $77400 Get Everything You Need (7) 10-Year Hybrid High Efficiency Smart Tank Electric Water Heater: Product Description: The smartest, quietest and most efficient water heater on earth features a hybrid heat pump design making it 4x more efficient than standard electric water heaters with an estimated energy cost savings of $4,000 over 10-years. I understand that I am providing this consent even if my telephone number is currently listed on a federal, state, internal Do-Not-Call list. Ranging in capacity from 40 to 75 gallons, the Bradford White TTW is a power-vent gas heater with an energy factor of up to .70. I had sent in my warranty card the day we had the water heater installed, but still did not receive notification. In addition, there are Ultra Low Nox models for manufactured housing. There are not many online reviews regarding the Performance Plus. Rheem Water Heater Troubleshooting. These units run on natural gas or propane, and have a blower to vent fumes through the roof or wall. Performance Platinum Series: Gladiator AVAILABLE EXCLUSIVELY THROUGH THE HOME DEPOT Designed to protect your home, allow remote temperature control and alert you of potential issues Smart water heater with Built-in leak detection, auto water shutoff valve and WiFi Other options New and used from $999.99. Not even a month later, it breaks down. FurnaceCompare tracks nearly 300 series of water heaters. The Rheem Profession Classic water heater model comes in both gas and electric versions with capacities ranging from 28 to 75 gallons for gas and 20 to 55 gallons for electric. We call, and are told that they are out of stock. We are out a $2,500 home insurance deductible due to the faulty appliance. The Electric units have up to .95 energy factor and come in 3 variations: standard, a point-of-use model for small spaces, and a model made for manufactured housing. Ranging in capacity from 40 to 75 gallons, the Bradford White … The absolute worst. The comments were mixed and the homeowner decided to purchase the Performance because of the lower price and ease of replacement. In addition to rust and corrosion resistance, units are configured for vertical and horizontal venting to adapt to any sized environment. One Saturday morning, no hot water. The rating plate is located near the bottom of the unit. All electric water heaters and gas heaters that use electricity: The first … “Rheem is committed to developing cutting-edge products that benefit end-users and our environment,” said Ankur Maheshwari, senior product manager, Rheem. There was power to the heater but nothing on the led. As Performance Platinum, it comes with a 10-year warranty and 1-year in-home labor warranty. Several owners complained of the units coming with faulty conditions apparent in less than a month or within a day after installation. Purchased a Rheem's Platinum hot water heater. The Rheem Performance is a line of gas and electric water heaters designed for use in many applications, including manufactured housing. I have numerous documents on it – fire department report, photos, etc. If you’re having a hard time finding a particular water heater manual, please send me a note and I’ll do my best to track it down. I understand that I do not have to agree to receive these types of calls or text messages as a condition for purchasing any goods or services. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. My advice, do not buy Rheem. However, we have only included a series on this list if we have at least 5 reviews of that series, and if the series is available in 2018. No call. The Performance Platinum uses a premium grade anode rod for long-lasting protection against corrosion. A homeowner on Terrylove.com asked for opinions on whether to buy the Rheem Performance, Performance Plus, or Performance Platinum water heater. As Performance Platinum, it comes with a 10-year warranty and 1-year in-home labor warranty. Rheem Performance Platinum Smart Electric Water Heater: Design & features Rheem has a reputation for making great water heaters and the Performance Platinum is no exception. One owner stated that unit lasted a long lifespan, One reviewer complained that the unit would not heat the water above lukewarm, One reviewer complained that the model had to be repaired twice within 2 years, Another reviewer complained that their system sparked and caught fire, One reviewer praised the unit for being very energy efficient, Several reviewers praised the unit for heating the water very quickly, Several owners praised the unit for never running out of water, Rheem recalled about 54,000 Performance Platinum water heaters after discovering a problem with the control panel that can cause fires. Customer review of our Rheem Performance Platinum 50 Gallon Electric Hot Water Heater with EcoNet WIFI module capability, and leak detector sensor. (Source: https://www.cpsc.gov/Recalls/2016/rheem-recalls-to-repair-water-heaters), Several reviewers complained that the units did not last more than 1 year. They also vary in features and price. It sucks. Home / Water Heaters / Best Water Heaters of 2020. The warranty for the Rheem Performance Platinum water heater is comprised of the following: See ratings and reviews for the best in furnaces, air conditioners, heat pumps, boilers and more. 00 $1,299.00 $1,299.00. The power supply that connects to the damper is defective. There were others that called on Friday and got the part. Rheem Performance Platinum 50 gal. A temperature and pressure relief valve and enhanced flow brass drain valve are also included with the unit. Oh, did I mention I have a family of 6, so all we do is laundry, wash dishes and shower. The Gas units have a energy factor of .67 and the electric units have a energy factor of .95. Continuous hot water: Rheem performance platinum tankless water heaters heat water when you need it, for as long as you need it, and the 9.5 GPM model can provide enough hot water to supply up to 3 bathrooms at the same time (at a 35 temperature rise) Saves water: save up to 1,100 Gal. Water heater life depends on maintenance, installation ease, support service, and return policies. The push button ignition system ensures safe and easy startup. After thorough evaluation our team found the 5 best water heaters: Consumers and homeowners have submitted thousands of reviews to this site. FREE Shipping. Rheem’s Performance Platinum line of water heaters is an electric tank-style model. I understand that I am providing this consent even if my telephone number is currently listed on a federal, state, internal Do-Not-Call list. A tank is a tank… it will rust. Rheem Performance Platinum 9.5 GPM Natural Gas High Efficiency Indoor Tankless Water Heater. Browse our full collection today. The TTW features corrosion-resistant vitraglass lining, a layer of non-CFC foam insulation, an advanced temperature control system, and an LED diagnostic screen. Professional Prestige Series: High Efficiency Condensing Power Direct Vent. You can either left-click on the link to open the manual in a new tab or right-click and save a copy directly on your computer. of water per year with our exclusive water savings setting Please browse the product types below for specific details on locating a model or serial number: Prices vary substantially by tank capacity (for tank-style series), so these prices typically represent the price for the smallest tank. Contact a top-rated local expert to help with all of your home's HVAC needs. Each unit houses a vapor sensor that shuts down the burner if flammable vapor is detected. Rheem Performance Platinum 50 Gal. The gas units have an energy factor of up to .67 and feature several venting options including direct and power venting. Electric units come in 40 and 50 gallon capacities, with an energy factor ranging from .95 to 2.45 for the Performance Platinum Hybrid Heat Pump. The Rheem Performance Platinum 50 Gal. Plugged it in and it worked. The gas option comes in either 40 and 50 gallons with a .62 energy factor. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. Confused? Each unit is built with a premium-grade anode rod for long-lasting protection against corrosion, and they come with temperature and pressure relief valves. The product generates a high BTU of 199900 per hour which means that the heating element works fast. Home / Manufacturers / Rheem / Water Heaters / Performance Platinum. The Performance Platinum Rheem logo decal is on the front above the thermostat control panel. Notification could have prevented this fire at our house. I understand that I do not have to agree to receive these types of calls or text messages as a condition for purchasing any goods or services. 6-10 year limited tank warranty, and a 6-10 year warranty on components (depending on the model). Hot water till the following mid-day! Find ratings and reviews for Rheem Air Conditioners, Boilers and more. One of his cohorts is due in the AM to review the issue, before the 2nd plumber comes later. Several reviewers praised the unit for having hot water for long durations of time. See ratings and reviews for the best in furnaces, air conditioners, heat pumps, boilers and more. After the incident I searched online regarding the particular make and model of this water heater and found out there is a recall for this very same reason. You do not make a good product. The Rheem Performance Platinum Electric Hybrid Water Heater is the creme de la creme of hybrid water heaters. Since, 5-24-18, I have dealt w/FOUR tanks & maybe yet 1 more tomorrow. Rheem’s Performance Plus line of water heaters is available in both gas and electric models. There are very few online comments regarding the Rheem Performance water heater on HVAC forums. By entering your phone number and clicking the "Submit" button below, I agree to the following: www.furnacecompare.com's Privacy Policy and Terms of Use. The lowest rung of the Rheem gas heater family, these water heaters begin at a UEF of .54 and top out at .81 for the most efficient model. Other Performance Reviews. Plumber left & I called the repair no. No power. I will never buy another Rheem Hot Water Tank. © 2021 FurnaceCompare.com - a Red Ventures Company. Then, the control unit went BLANK! FurnaceCompare.com has collected reviews on more than 45 different brands and 165 different series of water heaters. American Standard Heating & Air Conditioning. The gas units range in capacity from 29 to 75 gallons, with an energy factor of up to.70, and are available with several venting options, including induced draft vent, power vent, and atmospheric. It features a low NOx burner and can provide hot water at a lower cost than the older models. $1,149.00 $ 1,149. In addition to reviewing a particular model of equipment, the reviewer also assigns a rating from 1 (“Very Unsatisfied”) to 5 (“Very Satisfied”). Rheem offers a huge collection of highly efficient, gas-powered tank water heaters for every size home. If we only have a few reviews, there is a risk that a single homeowner will skew the average rating too far in one direction or another. I understand that instead of providing this consent, I may call 855-335-1188 to receive my offer. Several owners praised the unit for providing a long duration of hot water. I install Rheems professional line. It should last longer than a year. The list below represents the top-rated water heaters available for sale in the US and Canada. Continuous hot water: Rheem performance platinum tankless water heaters heat water when you need it, for as long as you need it, and the 9.5 GPM model can provide enough hot water to supply up to 3 bathrooms at the same time (at a 35 temperature rise) Saves water: save up to 1,100 Gal. I am providing my prior express written consent to share my information with FurnaceCompare.com's, Networx and, and Networx’s authorized parties calling on their behalf, to deliver calls or text messages to my phone number provided above, for the purpose of home improvement requests & contractor bids, using an automated telephone dialing system or an artificial or prerecorded voice. Unless you like cold showers and an angry wife. Let us know what type of service you need and we can connect you with a certified local HVAC contractor. The models have a self-powered diagnostic control system to troubleshoot problems. The Electric units have a .95 to 2.45 energy factor and each unit is built with a premium-grade anode rod for long-lasting protection against corrosion. I call and with the assistance of the customer rep, work on and diagnose the defective pos water heater. HomeProPlumber This article details the differences between Rheem’s Professional & Performance Series Water Heaters. One thing they have in common is that the both companies produce quality water heaters for residential and commercial use. Have to get moving, & take yet one more COLD shower! The electric models also come in 40 and 50 gallon capacities with a .95 energy factor. Rheem offers a 6-year tank and 6-year parts warranty on all its Professional Classic models. They'll FedEx me a new one but it'll take 1 to 2 days to get to me. Some models are Energy star qualified. The Rheem Performance Platinum Gas Water Heater (50 Gallon) is ideal for medium-sized households. Two days later w/MANY calls to Rheem they agreed to have the 2nd plumber come back to check the unit. Ready to get a quote from an HVAC contractor? Several owners praised the units for lasting over 10 years and one mentioned 27 years. That installation leaked from the control panel, where a sliver of metal was discovered. We were never notified by the manufacturer of this recall/defect. First delivery, was damaged by a fork lift @Home Depot, which I refused. Let us know what type of service you need and we can connect you with a certified local HVAC contractor. Probably nothing…. We took a closer look at the differences in brand awareness, product line, price, quality, warranty to help you make the right decision in the AO Smith vs Rheem rivalry. × Recalled Rheem brand Performance Platinum electric water heater. 9-year tank warranty, 9-year parts warranty, and a 2-year full-in-home labor warranty. Turned off electricity to tank for fear of a fire. 4th unit came yet w/another plumber last Fri. Not only is this water heater super efficient with a 3.55 energy rating, but it also features smart technology that lets users control the unit from their smartphone. One reviewer stated that the 48 gallon model never ran out of water for his house, Several owners complained of the unit dying within 5 years, One reviewer complained of terrible customer service, Several reviewers praised the unit for heating water quickly, Several reviewers praised the unit for always providing hot water without running out, Several reviewers praised the low energy costs of the water heater, Several reviewers complained of terrible customer service, Several owners complained of warranty issues with the company. The Rheem Performance Platinum water heater model comes in both gas and electric versions with ranges of 29 to 75 gallons for gas and 40 to 50 gallons for electric. Rheem\s Professional series is only available to licensed professionals in the trades — they are not sold directly to homeowners. The following list ranks the top 5 water heater series from lowest to highest, based on the average of those consumer satisfaction ratings. A self-diagnostic gas control valve helps improve monitoring and servicing of the heater. of water per year with our exclusive water savings setting See also: Rheem water heater manuals. Product Overview The Rheem Performance Platinum 50 Gal. Learn more about your home's heating and cooling system with our guides, how-to's, FAQ's, tips and more. The Performance Plus includes self-cleaning capabilities. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. These lines run from the most basic Performance line to the environmentally friendly Performance Platinum and Professional Prestige lines. We sell & install Rheem Professional Series gas & electric water heaters, and tankless water heaters. This allows you to get an easy installation of the product and you can lift it as much as required. If you do not have access to these documents, this information can be found on the unit itself. Thank you for choosing an FurnaceCompare.com Certified Contractor. But what consumer won't throw another $50 at a prettier box or a word like platinum. Residential water heaters are typically 50 gallons or less. No information. Learn more about your home's heating and cooling system with our guides, how-to's, FAQ's, tips and more. Natural Gas Tall Water Heater comes with a 40,000 BTU/hour environmentally friendly low NOx burner that provides ample hot water for households with 3 to 5 people. Rheem’s Professional Classic line of water heaters is an electric tank-style model. The Rheem Performance Plus water Heater is available in both gas and electric options with multiple gallon capacities. A consumer on terrylove.com asked for opinions about the Performance versus the Performance Plus and Performance Platinum, with the majority of responses favoring the Platinum. I'm on a limited income and so had to fix it myself. I cannot imagine they are much different. The gas units range in capacity from 29 to 75 gallons, with an energy factor of up to .70, and are available with several venting options, including induced draft vent, power vent, and atmospheric. We are near your home in … Ready to get a quote from an HVAC contractor? Called Rheem & explained that I was not pleased w/the knowledge that just maybe there would be another issue w/the quality of the unit. Doesn't bode well for consumers being left out in the cold! 0.80 - 0.83 UEF. © 2021 FurnaceCompare.com - a Red Ventures Company. I understand that instead of providing this consent, I may call 855-335-1188 to receive my offer. Here are tips for solving your Rheem water heater problem or deciding to call a Rheem service company to handle the repair. It's smart: with its built-in WiFi and the EcoNet app, you can check hot water availability, track energy usage and can control its modes; choose the efficiency or performance you want. Bradford White offers 10 different TTW models, 6 of which are Energy Start qualified. I am providing my prior express written consent to share my information with FurnaceCompare.com's, Networx and, and Networx’s authorized parties calling on their behalf, to deliver calls or text messages to my phone number provided above, for the purpose of home improvement requests & contractor bids, using an automated telephone dialing system or an artificial or prerecorded voice. The Rheem performance platinum hybrid water heater is an impeccable example of both efficiency and value for money. The Gas units have an energy factor of up to .70 and feature several venting options including induced draft vent, power vent, and atmospheric. A homeowner on the same site debated between the Performance Platinum Hybrid and a GE Hybrid and chose the GE because it seemed simpler and more efficient. Only 1 left in stock - order soon. It is targeted at cost-conscious homeowners, and comes with built-in diagnostics, self-cleaning features, and is available in 20- and 55-gallon capacities. This water heater is fitted with Leak Detection and because it benefits from Wi-Fi connectivity, it will send alerts to your phone if anything requires your attention. Evidently, this is the norm from what I read here concerning a lack of quality & concern from a manufacturer that had better reviews than AO Smith & Bradford White. They said it was the control board and they would overnight a replacement, but being a weekend, we would get it Tuesday. 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